Aged Care Advice - Fee Negotiation - Placement Services

We will always place your loved one first.

Aged Care Conect

We can help you navigate the aged care placement maze.

Making the move to residential aged care a more positive experience for your family.

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Facility Shortlist

Our facility shortlist service is designed to assist families to identify at least six facilities which are suitable based upon the family needs and preferences. We take the quesswork out of the all important task of selecting the right aged care home for your loved one.

After gathering information about the care recipient needs, location preferences, financial situation and social aspects; our experienced placement team will use their current knowledge of the local aged care homes including important information about waiting list status to provide you with a shortlist of appropriate aged care facilities.

The facility shortlist can then be provided to case managers, hospital social workers or transition care co-coordinators to satisfy their need for awareness that the family has identified a number of aged care homes in which to begin the application process.

The family can use the shortlist as a start to arranging facility visits.

The major benefit of this service is that the family can be assured that the aged care homes selected have been matched to the family needs.

We follow the following steps:

  • Contact us by using our simple enquiry form.
  • We will email, fax, or post you a list of simple questions about your family needs and preferences. These will include care needs, location preferences, financial and personal preferences.
  • Email, fax, or post your responses and a copy of the Aged Care Client Record (ACCR) or Referral Code to our placement team, who will immediately start work on your behalf to research current availability in your preferred locations.
  • The list of recommended aged care facilities will contain at least six aged care homes which are appropriate to your family needs. The list will contain links to the aged care homes so that you can undertake further contact with the homes to make the applications. You will have managed to reduce the liklihood of contacting aged care homes that are not applicable.
  • Contact the aged care homes on our facility shortlist to arrange appointments to view the facilities. The family can then choose the facilities which are preferred and can submit applications. If the family requires additional services at this stage, you can simply discuss your requirements with our friendly placement team.The family can use the shortlist as a start to arranging facility visits.

Need Further Information?

If you would like to discuss your family requirements.

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About Us

The Aged Care Connect team is experienced with all aspects of residential care:

  • awareness of the latest care options
  • understanding quality residential care
  • helping with all steps of the application process.
  • negotiating the RAD accommodation fees and related charges
  • completing the Request for Combined Assets and Income Assessment
  • informing you immediately where the vacancies are as we receive the latest availability direct from the aged care providers
  • advocating on your behalf at your preferred aged care homes.
  • providing post placement assistance during the settling in period.


RAD Negotiation "Thank you for your excellent work with reducing Dad's accommodation payment. Julie and I are thrilled with your results. I hope we can use your assistance again and we will certainly pass on your name to friends going forward. " - L. Pinkham
"Thanks for your help with everything you take that burden off peoples shoulders just by knowing the ins & outs of the industry that most of us are never exposed to. To bounce off someone ‘that knows’ is more help than you realise." - Sharon Bell
"Thank you very much for your valuable support in having mum placed at our preferred aged care facility. Mum seems to have settled in well and she is certainly being well cared for now. We will certainly recommend your services to any of our friends who need assistance in placing their loved ones into an aged care facility. Kind regards." - Peter Rodini
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Aged Care Connect

1300 884 850

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