Aged Care Connect
Enquiry Form

Aged Care Connect

Contact Details and Enquiry Form

Hotline: 0400 888 381

Our Step-by-Step Process

We have a proven step-by-step process which will help you with the placement, which includes:

  • Collecting and understanding your individual care needs, financial situation, preferred location, and your personal preferences
  • Completing and sending the Centrelink paperwork (Forms SA456SA457 or SA485)
  • Researching and shortlisting appropriate aged care homes
  • Arranging facility visits according to your preferred timetable
  • Preparing all application and pre-admission paperwork
  • Monitoring the applications and advocating priority admission on your behalf
  • Negotiating the residential care fees and charges, specifically the Refundable Accommodation Deposit (RAD) and other service fees (if applicable)
  • Liaising with related service providers, such as My Aged Care, Aged Care Assessors, and hospital discharge coordinators (if applicable)


Andrea Lewis

  Thanks again for your help in securing the room. We could see the relief in Mum’s face when she arrived at her room. Once she was dressed in street wear, not hospital wear, she seemed more confident and hopefully in time most if not all of the confidence she had before she entered hospital will return.  

Karen Di N.

  Thank you once again for everything. I am sleeping much better now, not having to worry about my Father's financial situation (at the aged care home) as much. What you have done is give me peace of mind that he can afford the extra odd bill . I will be very happy to recommend your services.  

Gwen and Brian Newell

  Thank you for the amazing job you've done for us. We cannot express enough what your assistance meant to us. You were a special blessing sent from heaven. Liz, I know we could never have managed without you. Our thanks and love to you both.  

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