Aged Care Workforce Reforms
and Beyond


Aged Care Workforce Reforms

Summary of Workforce Reforms

The Australian Government is growing the home care workforce by 18,000 new personal care workers. $135.6 million will provide additional financial support and incentives for registered nurses.

A single assessment workforce will do all assessments, facilitating quality, consistency and experience.

To grow and upskill the workforce, the government will invest to:

  • increase places in the Aged Care Transition to Practice Program and Aged Care Nursing Scholarship Program
  • fund 33,800 training places more personal care workers to gain a Certificate III in Individual Support (Ageing)
  • give palliative care and dementia training to workers

An expanded Rural Locum Assistance Program will ensure continuity of clinical care and leadership, and increase a surge workforce in rural and regional areas.

$105.6 million will improve regulation and worker screening arrangements; government investment will help to attract the right workers to the sector.

Aged Care Workforce Reforms Timetable

  • Up to 6,000 new personal care workers in workplaces
  • Surge locum workforce capacity in regional and rural loations
  • Improved training in dementia care and minimising restraint (restrictive practices)

  • Up to 7,000 new personal care workers in workplaces
  • 33,800 additional training places rolled out over two years for personal care workers to attain a Certificate # in Individual Support (Ageing)
  • More Registered Nurses in workplace due to nurse incentive and financial support schemes
  • Single assessment workforce in place to conduct assessments across residential and home care

  • Additional training places for personal care workers to attain a Certificate 3 in Individual Support (Ageing)

  • Continued growth of the aged care workforce and a demonstrable increase in registered nurses choosing aged care as their career

  • Tangible improvements seen in staffing levels, skill mix and training of the care workforce
  • workforce continues to meet the demand for aged care services, particularly in home care

Residential Care Guide

Eligibility and Assessment
NEW Aged Care Homes
Residential Care FINANCIALS

Centrelink Form SA457 Explained
Centrelink Form SA485 Explained
Residential Care Agreement Paperwork
Age Pension Current Rates

Home Care Guide

Eligibility and Assessment
Home Care Fee Categories
Current Home Care Fees and Charges
Centrelink Form SA456 Explained

Urgent Aged Care Placement

Do you need to arrange an immediate placement?
Arrange Placement Now

Aged Care Star Rating System

Where can I find the Star Ratings?

From , the Government has started to use the STAR RATING system for registered aged care homes (new homes will be allocated a Star Rating after 12 months of operation).

Star Ratings are displayed on the Aged Care Provider Search within the My Aged Care website.

The Star Rating is based upon 5 levels with the middle rating denoting only a minimum baseline of ‘Acceptable’ care quality and services.

Continuous Improvement

The Star Rating System has revealed that 41 % of aged care homes are performing at a 5-star (excellent) or 4-star (good) level.

Star Ratings also reveal that astonishingly 5 % are performing below the minimum standards set, receiving a dismal and disturbing (Improvement Needed) or (Significant Improvement Needed) Star Rating.

Star Rating Support

We support full public disclosure of those aged care homes that are making the effort to exceed the regulated standards and community expectations.

We also support the naming of aged care homes that do not currently provide quality levels of aged care services to the frail elderly and vulnerable members of our community.

The Star Rating system is a key component of the aim for continuous improvement to our aged care system.

Total Homes in each Star Rating level

54 homes
2.16 %

964 homes
38.56 %

1357 homes
54.28 %

Improvement Needed
119 homes
4.76 %

Major Improvement
6 homes
0.24 %



Royal Commission into Aged Care Quality and Safety

Summary of Recommendations and Download the Complete Report