Aged Care Placement Consultants

Aged Care Connect

An experienced Aged Care Placement and Senior Relocation Service

Aged Care Connect have been helping families with entry to residential aged care, supported residential services, serviced apartments and assisted living since 2002, and have helped more than 3,000 families through the process of residential care placement and senior relocation.


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What our clients say ....

  Liz and Ron - thank you for the amazing job you've done for us. We cannot express enough what your assistance meant to us. You were a special blessing sent from heaven. Liz, I know we could never have managed without you. Our thanks and love to you both. - Mrs Gwen and Mr Brian Newell | Sept 2020  


  We have just gone through the complicated process of settling my father into a room at an aged care home. Most people don't realise that the accommodation payment is totally negotiable. After being told that some families borrow money to cover the accommodation payment I searched the internet and found a business that negotiates the accommodation payment. Aged Care Homes negotiates the accommodation payment on behalf of the family and in our case the accommodation payment required was reduced to what was asked for originally, saving Dad $121,000. My understanding is they will also search and find a suitable place for your family member. I highly recommend the service. They are understanding and efficient, without being aggressive towards the facility they are dealing with. Just thought you may want the details to pass on to anyone who is going through the process of finding an aged care facility: Ms Kerrin Peltzer  


  I must say how delighted we are with the aged care home, it is so wonderful. Mother is extremely happy and Brian and I are so impressed with the care. We cant thank you enough for all your help, its been wonderful and we really wouldnt be in this position now without you. I can return interstate to my own home with a much lighter heart - confident in mothers care and happiness. Sincere thanks and all the best: Mrs Lorraine Connell  


  Thanks for your help with everything - you take that burden off people's shoulders just by knowing the ins and outs of the industry that most of us are never exposed to. To bounce off someone 'that knows' is more help than you realise. Mrs Sharon Bell   


  Thanks. Mum has been in the aged care facility now for nearly 2 weeks, time goes quickly! Im still very pleased with the facility, the staff are very nice, and it is good to be able to visit more regularly as it is only 10 mins from home. The single room is just what I was hoping for, and we have started making it more homely with a nice coloured doona and pictures, and some of mums trinkets put in place. My eldest son called in the other day and he was so pleased and said it felt bright and friendly with the nice central gardens in the middle. It made him happy knowing his grandma was in a much nicer place than the previous aged care home. Cheers Mr Steven Muers  



Read More Testimonials ....


Covid-19 in Residential Care

Visitor Entry Rules (9th Oct 2020)




Aged Care Connect

Aged Care Connect was established after observing the common difficulties and stresses that families encountered when they approached the task of placing a relative into residential care.

Each new family:

  • Approached the emotional task with similar needs and concerns
  • Undertook the same activities - devoting their limited time and effort
  • Only to uncover the same information and make many of the same mistakes as families that had gone before them.

There had to be a better way to complete aged care placement and to achieve a more positive outcome for the family.

Over the years, we have assisted many families with the move to retirement living, serviced apartments, group homes, assisted living, supported residential services and Commonwealth subsidised aged care accommodation.

We have knowledge, experience and industry contacts which can help you today. If you have any questions, or need practical assistance, for your relative please contact our friendly team for a chat.

We enjoy sharing our knowledge and experience about aged care placement with new clients; and being involved with the family during this most important time.



Aged Care Placement

Assistance with all steps required for a successful aged care placement.

Accommodation Fee Negotiation

We can reduce the cost of accommodation by advocating and negotiating on your families behalf.

Relocation Management

Assistance with the dispersal of household items to family members, charities and removal prior to the sale or rental of the family home.

Holiday Season | Aged Care Placement

Need to place a loved one during the holiday season?

Aged Care Placement Services



The Royal Commission into Aged Care has increased awareness and increased activity of the Aged Care Quality Agency and recent media reports regarding Retirement Villages and aged care homes has reinforced the need to seek experienced assistance when placing a loved one into a Retirement Village, Serviced Apartment, SRS or Aged Care Home.



Understanding Your Options

The family information session will provide you with up-to-date and unbiased information about your local residential care options





Finding the Aged Care Home

The facility shortlist will help match the right aged care home to your individual family needs and preferences in a timely manner.





Negotiating the Accommodation Fees

The RAD Negotiation service has helped many families reduce the accommodation charges and any additional service fees.







Application and Admission Paperwork

Making sure that all necessary paperwork is completed correctly and submitted in a timely manner.





Post Placement Settling In

We can assist with the settling in period to ensure that all items are fully covered.





Relocation Management

Relocation Management will help you carefully disperse, pack, clean, arrange transport and unpack.



Elder Abuse Awareness Day 2020

Moores Legal (Jessica Latimer - Senior Counsel)



Seek independendent and experienced assistance.

Covid-19 and the findings of the Royal Commission into Aged Care have increased awareness regarding aged care homes.

This has reinforced the benefit to seek independant and experienced assistance when placing a loved one into an aged care home.



Urgent Aged Care Placement

Need to arrange an immediate aged care placement?