The Heights Donvale

DONVALE  VIC

TLC Melbourne Pty Ltd

Aged Care Home Directory

The Heights Donvale - 39 41 Mitcham Road DONVALE 3111



Residential Care Guide

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Centrelink Form SA457 Explained
Centrelink Form SA485 Explained
Residential Care Agreement Paperwork
Age Pension Current Rates

The Heights Donvale



Nestled in the leafy eastern Melbourne suburb of Donvale, The Heights sets the standard for premium quality aged living. The Heights offers luxury accommodation, dining and lifestyle options all within easy access of shops and public transport. In addition to luxury surroundings The Heights offers a gym, cinema, hair salon and cafe where residents can entertain their guests. The TLC Primary Care medical centre located at The Heights allows residents to access on-site general practitioners, a chronic disease management nurse and physiotherapists - giving peace of mind to you and your family.

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The Heights Donvale Doncaster Templestowe Manningham 7

Services available at TLC Aged Care - The Heights

  • Spacious private rooms with ensuites
  • On-site medical centre
  • 24-hour registered nurses on-duty
  • In-house physiotherapists & podiatrists
  • State-of-the-art gym
  • Fully-equipped café
  • Foxtel
  • Virtual reality cinema
  • Hairdresser
  • Private dining room
  • Gold & Silver Privileges memberships available
  • Free WiFi
  • CCTV in common areas
  • TLC Healthcare Rewards membership
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Classic Rooms

Classic rooms offer single-bed accommodation with a private ensuite. All rooms include interior-designed furnishings, carpeted flooring, and window dressings. They also feature a fully air-conditioned and heated combined living and bedroom area flooded by natural light and modern recessed lighting. Residents of standard rooms enjoy the home comforts of a built-in wardrobe, wall-mounted television, PIN coded safe, ample cupboard space, a spacious, modern and private ensuite bathroom with a built-in vanity unit, easy-access shower, and toilet; plus access to a choice of shared indoor and outdoor living areas. Some of the classic rooms also boast a kitchenette including a sink, refrigerator, and additional cupboard space.

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Superior Rooms

Superior rooms are the largest of the single-bed rooms with a private ensuite. All rooms include interior-designed furnishings, carpeted flooring, and window dressings. They also feature a fully air-conditioned and heated combined living and bedroom area flooded by natural light and modern recessed lighting. Residents of the standard rooms enjoy the home comforts of a built-in wardrobe, wall-mounted television, PIN coded safe, ample cupboard space, a spacious, modern and private ensuite bathroom with a built-in vanity unit, easy-access shower, and toilet; plus access to a choice of shared indoor and outdoor living areas. Superior rooms also boast a kitchenette including a sink, refrigerator, and additional cupboard space.

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Aged Living Suite

Aged living suites offer a separate lounge and bedroom which you can occupy on your own or with a spouse or partner. All suites include interior designed furnishings, carpeted flooring, and window dressings. There’s also the flexibility to incorporate your furniture into the décor and make the suite your own. Each suite boasts a fully air-conditioned and heated living and bedroom areas studded with natural light and modern recessed lighting. As a resident of an aged living suite at The Heights, you’ll enjoy the convenience of dual built-in wardrobes, PIN coded safe, a kitchenette with sink, refrigerator, wall-mounted television, ample cupboard space, and a spacious, modern and private ensuite bathroom including a built-in vanity unit, easy-access shower, and toilet; plus a choice of shared indoor and outdoor living areas.

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Aged Living Apartment

Aged living apartments offer a separate lounge and two bedrooms that can be occupied on your own or with a spouse or partner. All apartments include interior-designed furnishings, carpeted flooring, and window dressings, plus the option to incorporate your own furniture and give the space that personal touch. Each apartment provides a fully air conditioned and heated living area, along with bedrooms flooded by natural light and modern recessed lighting. Life in one of our aged living apartments means the convenience of built-in wardrobes in both bedrooms, a kitchenette with a sink and refrigerator, PIN coded safe, wall-mounted television, and ample cupboard space, and a spacious, modern and private ensuite bathroom including a built-in vanity unit, easy-access shower, and toilet; plus access to a choice of shared indoor and outdoor living areas.

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Need Aged Care Advice, Placement or Advocacy

Do you need respite care, convalescent care, or permanent care for a loved one at The Heights Donvale ?

Are you seaching for a vacancy in an aged care home in DONVALE or close-by ?

Aged Care Connect can provide an independant and experienced advice about The Heights Donvale, including services delivered and financials, and a comparison to other aged care homes in DONVALE.

Aged Care Connect is a respected aged care placement service and can help you immediately.

Need more information - Contact Us


Searching for an Aged Care Home for a frail elderly person?

  • Finding your way through the residential aged care maze is not easy and usually stressful
  • With the many new aged care reforms and options to be aware of, it is even more sensible to obtain experienced advice before making a hasty decision
  • Make your task so much easier by having an experienced and dedicated aged care specialist with you for each step through the aged care journey

Avoid first-time mistakes and traps

Aged Care Connect have detailed knowledge and experience in residential care placement and can make sure that you receive accurate and unbiased information.

We have trusted working relationships with quality aged care providers and hospitals.

We are not affiliated or aligned with any residential care provider or financial organisation.


Expert Guidance, Support and Peace of Mind

Aged Care Connect have been helping families with entry to residential aged care, supported residential services, serviced apartments and assisted living since 2002.



39 41 Mitcham Road , DONVALE , 3111, VIC

Beds: 94

Private Incorporated Body

Service Provider: TLC Melbourne Pty Ltd

The Heights Donvale
Accreditation Status: Accreditation Report
Source: Aged Care Quality Agency

MPIR increased to 8.38% pa

The Maximum Permissible Interest Rate (MPIR) has increased to 8.38% pa from

For a Refundable Accommodation Deposit (RAD) of $550,000 the equivalent Daily Accommodation Payment (DAP) increases to $126.27 pd ($46,090 pa).

The Reserve Bank increased the cash rate again in November 2023, which has a flow-on impact to the MPIR. This is now the highest MPIR since January 2012 and more than double the MPIR that applied just a little over one year ago.

Also the refurbished Daily Accommodation Contribution (DAC) rate of $66.94 pd means an equivalent Refundable Accommodation Contribution (RAC) of $291,564. In June 2022 the RAC was $544,719, meaning that aged care homes that are “RAD-focused” are now less likely to look at fully supported residents if they have exceeded their 40% supported ratio, as the RAC has now dropped below $300,000.

The MPIR increase to 8.38% will have a major impact on residents as they enter an aged care home from

More about RAD DAP & MPIR

Contact Us



RAD/DAP
Calculator

        Select RAD Amount: $

%

        Lump Sum RAD Paid : $

DAP :$20.20 daily

Interest rate (MPIR) is: 8.38%pa
effective 1/01/2024





Human Rights & Aged Care

Learn about the latest Human Rights approach to the Aged Care Act
and how it is changing the way we care for our elderly.
Read More ...

Aged Care Star Rating System


Where can I find the Star Ratings?

From , the Government has started to use the STAR RATING system for registered aged care homes (new homes will be allocated a Star Rating after 12 months of operation).

Star Ratings are displayed on the Aged Care Provider Search within the My Aged Care website.

The Star Rating is based upon 5 levels with the middle rating denoting only a minimum baseline of ‘Acceptable’ care quality and services.


Continuous Improvement

The Star Rating System has revealed that 41 % of aged care homes are performing at a 5-star (excellent) or 4-star (good) level.

Star Ratings also reveal that astonishingly 5 % are performing below the minimum standards set, receiving a dismal and disturbing (Improvement Needed) or (Significant Improvement Needed) Star Rating.


Star Rating Support

We support full public disclosure of those aged care homes that are making the effort to exceed the regulated standards and community expectations.

We also support the naming of aged care homes that do not currently provide quality levels of aged care services to the frail elderly and vulnerable members of our community.

The Star Rating system is a key component of the aim for continuous improvement to our aged care system.


Total Homes in each Star Rating level



Excellent
54 homes
2.16 %



Good
964 homes
38.56 %



Acceptable
1357 homes
54.28 %



Improvement Needed
119 homes
4.76 %



Major Improvement
6 homes
0.24 %


TOTAL Homes

2500

Urgent Aged Care Placement

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