Residential Care Quality and Safety Reforms
Reform activities will strengthen the Aged Care Quality and Safety Commission to further protect senior Australians.
The Australian Government will invest $231.9 million to:
A new star rating system will highlight the quality of aged care services providing informed decision-making for senior Australians, their families, friends and carers.
Investment in independent advocacy will support greater choice and quality safeguards, funding will also assist providers to understand the diversity of the community and barriers to accessing aged care.
The government will improve primary care support between aged care and health care systems with $365.7 million to:
From , the Government has started to use the STAR RATING system for registered aged care homes (new homes will be allocated a Star Rating after 12 months of operation).
Star Ratings are displayed on the Aged Care Provider Search within the My Aged Care website.
The Star Rating is based upon 5 levels with the middle rating denoting only a minimum baseline of ‘Acceptable’ care quality and services.
The Star Rating System has revealed that 41 % of aged care homes are performing at a 5-star (excellent) or 4-star (good) level.
Star Ratings also reveal that astonishingly 5 % are performing below the minimum standards set, receiving a dismal and disturbing (Improvement Needed) or (Significant Improvement Needed) Star Rating.
We support full public disclosure of those aged care homes that are making the effort to exceed the regulated standards and community expectations.
We also support the naming of aged care homes that do not currently provide quality levels of aged care services to the frail elderly and vulnerable members of our community.
The Star Rating system is a key component of the aim for continuous improvement to our aged care system.