Frequently Asked Questions
Moving into residential aged care is a significant life decision, and families often have many questions about assessments, applications, waiting lists, and costs.
This guide answers the most common questions about residential aged care to help you better understand the process and make confident decisions.
How do I apply to residential aged care homes?
Applications are submitted directly to individual aged care homes once ACAT approval is granted.
How many homes should we apply to?
Most families apply to between three and six homes to improve the likelihood of receiving an offer.
What documents are required?
Common documents include ACAT approval letters, medical summaries, medication lists, and identification details.
How long does placement take?
Placement time varies widely depending on urgency, preferred location, and availability of suitable rooms.
Can we apply before ACAT approval?
Yes, but admission cannot occur until approval is finalised.
What happens if no rooms are available?
Applicants are placed on waiting lists and contacted when suitable vacancies arise.
Can couples move into care together?
Many homes accommodate couples, although availability varies depending on room types and facility design.
Can we choose which home to move into?
Yes. Families can select preferred homes based on location, reputation, services, and costs.
What personal items can be taken into care?
Most homes encourage residents to bring personal furniture, photos, and belongings to personalise their room.
What happens during admission?
Admission includes signing agreements, completing health documentation, and settling into the allocated room.