Residential Care Service and Sustainability Reforms

Summary of Residential Care Service Reforms

Currently around 204,000 senior Australians reside in residential aged care. The Commonwealth Government will invest $3.9 billion over the next 4 years to increase front line care.

From 1 July 2021, a new government basic daily fee supplement of $10 per resident per day will give immediate support with provider reports on record daily services, such as food, nutrition, linen and cleaning.

A new funding model for residential aged care will enable transparency, and independent assessors will resolve fairer aged care support for all residents. The Australian National Aged Care Classification (AN-ACC) model will distribute funds based on the needs of the resident and the costs of providing that care. Respite care funding will also align to the AN-ACC model.

Additional funding will support face-to-face care for each resident. Providers will be monitored and will be required to produce regular reporting to:

  • inform star rating for comparison between care facilities,
  • give a monthly care statement on resident’s care, changes or events,
  • monitor mandatory care time and staffing minutes to increase clinical care.

A competitive market will assist service choice, the Government will invest $102.1 million to:

  • allocate residential care packages to consumers,
  • create new financial and prudential monitoring, compliance and interventions,
  • support providers to improve their operations,
  • support eligible providers to receive free, independent and confidential business advice.

The Government will also invest $49.1 million to install an independent process to gain advice on aged care pricing issues.

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Residential Care Service and Sustainability Reforms Timetable


  • Supplement of $10 per resident per day.
  • Continuation of the increases to the homeless and viability supplements.
  • New prudential monitoring, compliance and intervention to help providers build financial sustainability, capability and resilience.
  • Independent Hospital and Aged Care Pricing Authority established, extending role of existing hospitals pricing authority to include aged care advisory function.


  • New funding model to improve quality of care for 240,000 people using residential care and 67,000 people using residential respite care each year.
  • Average care minutes for each resident increased to 200 minutes per day, including 40 minutes of registered nurse time.
  • Registered Nurse on site for a minimum of 16 hours per day.
  • Structured Adjustment Program delivers increased provider viability and a strengthened aged care market.
  • Single assessment workforce introduced to improve the experience of Senior Australians in residential care.
  • Better reporting through "star ratings" to help Senior Australians make easier comparisons and improve choice of care.


  • Minimum care time becomes mandatory.
  • Annual funding increases and price setting take into account advice from the new Independent Hospital and Aged Care Pricing Authority.


  • Increased choice for senior Australians receiving residential care with care packages assigned to consumers, not providers.
  • New residential aged care accommodation framework gives Senior Australians more choice and improve accessibility and dementia-friendly accommodation.
  • Aged Care Approvals Round discontinued.


  • Improved service suitability that ensures the care needs and preferences of senior Australians in residential aged care are met.

MPIR Reducing to 4.01% on 1st October 2021

The Maximum Permissible Interest Rate (MPIR) will be reducing to 4.01 % per annum, from 1st October 2021.

Individualised Placement Plan

An individual placement plan is developed for each of our family clients.

The placement plan contains detailed client requirements and family preferences, shortlist of suitable facilities and a timetable of work completed and planned to achieve the successful placement outcome.

care plan

Our family clients can request the current status of the tasks on the plan. This formal approach helps with communication between all interested parties, including social workers in the hospital.

We also request feedback from families of our services and where we can continually improve and revise our service for future family clients.

Urgent Aged Care Placement

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Residential Care Placement Partners

Over the years, Aged Care Connect has worked with many a large number of aged care providers, including aged care homes that are:

  • located in all States and Territories.
  • Not-For-Profit (NFP) and Private Sector.
  • ASX listed providers with large numbers of aged care homes to Single family-owned aged care homes.
  • Homes that specialise in dementia care.
  • Homes that specialise in care for younger persons.
  • Homes with greater than 150 residents.
  • Smaller Homes with around 50 residents and with a community feel.
  • Homes that focus on specific cultural and ethnic backgrounds.
  • Homes that focus on specific religious and faith-based needs.
  • Homes that focus on low means and financially disadvantaged residents.
  • Homes that are LGBTIQ friendly.

Our experience and detailed knowledge means that we can perfectly match the aged care home to your family care needs, location requirements, financial situation and personal preferences.

Residential Care Partners
Allity Aged Care ACH Group Aged Care Aegis Aged Care
Allity Aged Care Abberfield Aged Care Arcare Aged Care
Aurrum Aged Care Australian Unity Aged Care Basscare Aged Care
Benetas Aged Care Blue Care Aged Care Bolton Clarke Aged Care
Brotherhood of St Laurence Aged Care Bupa Aged Care Carinity Aged Care
Churches of Christ Aged Care Deloraine Aged Care Donwood Aged Care
Doutta Galla Aged Care Estia Health Aged Care Fairmont Aged Care
Feros Aged Care Freedom Aged Care Freemasons Aged Care
Hammondcare Aged Care Helping Hand Aged Care Hope Aged Care
IRT Aged Care Japara Aged Care Lynden Aged Care
Javadale Bethel Aged Care Anzac Lodge
Manor Court Aged Care Mayflower Aged Care Mc Kenzie Aged Care
Mecwacare Aged Care Medical and Aged Care Group Menarock Life Aged Care
Mercy Health Aged Care Micare Aged Care Napier Street Aged Care
Opal Aged Care Catholic Health Care Aged Care RSL Lifecare Aged Care
Country Heath SA Aged Care Calvary Aged Care Amana Living Aged Care
Eldercare Aged Care Ozcare Aged Care Resthaven Aged Care
Thompson Health Care Aged Care Villa Maria Catholic Homes Aged Care Brightwater Care Group
Lutheran Aged Care Wintringham Aged Care Blue Cross Aged Care
Regis Aged Care Rockpool Aged Care Salvation Army Aged Care
Seasons Aged Care Southern Cross Care Aged Care The Alexander Aged Care
TLC Aged Care Tricare Aged Care Trinity Aged Care
Uniting Age Well Aged Care Uniting Aged Care Vermont Aged Care
Village Glen Aged Care Homestyle Glen Aged Care Whiddon Group Aged Care

Residential Aged Care



Residential Care Providers


Care Homes


Care Beds


Avg. Occupancy %

Royal Commission into Aged Care Quality and Safety

Summary of Recommendations and Download the Complete Report

Seek independent and experienced assistance.

Seek Independent Advice

Covid-19 and the findings of the Royal Commission into Aged Care have increased awareness regarding quality services in aged care homes.

This has reinforced the benefit to seek independent and experienced assistance when placing your loved one into any aged care home.

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