Baptcare The Orchards Community


Baptcare Ltd

Aged Care Home Directory

Baptcare The Orchards Community - 107 Andersons Creek Road DONCASTER EAST 3109

Baptcare The Orchards Community

Facilities and Services

Baptcare The Orchards Community Aged Care Home Doncaster Templestowe 1

Having recently undergone a major expansion and transformation, Baptcare The Orchards Community represents a new chapter in the proud history of The Orchards site in Doncaster East.

The large state-of-the-art facility continues a 30-year legacy of supporting older people in the local community, with a highly experienced nursing-led team that provide all levels of care.

The Orchards has been designed to create a true sense of community and fully support individual lifestyles and interests – residents can live the way they want, knowing they have the care they need.

The friendly site managers would love to take you on a personal tour of The Orchards, so contact us to arrange your tour.

The contemporary, four-storey building has 150 private rooms, catering to all levels of care. Each floor is divided into three wings, with rooms grouped into smaller communities that share dining and living areas. Residents can spend time in one of the many communal spaces at The Orchards. The large terrace has spectacular views and is the perfect place to soak up the sun, while the ‘winter garden’ walkways on each level provide a peaceful sitting area with internal and external views that can be enjoyed in all weather conditions. They also have internal landscaped courtyards with comfortable seating areas, and a large activity room on the ground floor. These shared spaces contribute to the strong community feel at The Orchards.

Baptcare The Orchards Community Aged Care Home Doncaster Templestowe 2

Room types

The Orchards offers private, sole-occupied rooms. Your room is your own space, so you can decorate it however you like, e.g. by hanging paintings or bringing in your favourite quilt. All of the rooms at The Orchards are bright and comfortable, featuring:

  • Private ensuite bathroom
  • High-quality furniture and fittings
  • A flat-screen TV
  • Individually controlled air-conditioning and hydronic heating
  • Built-in wardrobes with lockable storage
  • Picture rails and built-in display shelving
  • Large windows and pleasant views
  • And if you want something more special, the Eucalyptus rooms are unrivalled. These spacious rooms have views to the city or to surrounding parks, and feature first-class finishes, including fine linen and special bathroom tiles.

Care tailored to your specific needs

The Orchards is accredited to provide all levels of residential aged care (low to high), as well as respite care and end-of-life (palliative) care. Where possible this wide range of capabilities allows the Orchards to provide ‘ageing-in-place’, meaning that residents can stay at The Orchards even if their health changes or their needs increase. The staff make it their priority to fully understand each resident’s individual requirements so they can tailor the care they provide accordingly.

Baptcare The Orchards Community Aged Care Home Doncaster Templestowe 3

Nursing care

Qualified and experienced staff provide the highest quality of nursing-led care, with registered nurses on-site 24 hours a day, seven days a week. Team members are assigned to a specific group of residents to enable continuity of care and ensure that staff represent a constant, familiar presence in residents’ lives. And many of the nurses and personal care staff are multi-lingual, with current staff fluent in Greek, Italian, Mandarin, Swahili, Filipino, Hindi and many other languages.

Medical care

Beyond 24/7 nursing care, other health services available on-site at The Orchards include:

  • Foot care and podiatry
  • Physiotherapy
  • Speech therapy
  • Diversional therapy
  • GP home visits.
  • For acute clinical issues, we work with an in-reach acute services program to help avoid unnecessary admissions to hospital.

Nutritional care

Residents are offered a choice of tasty, healthy meals prepared by chefs on-site, including delicious fresh soups that are made from scratch daily. Meal options come at no additional cost to the residents. The menu, which is on a four-weekly rotating cycle, is planned with a specialist dietician to ensure nutritional needs are met. They can accommodate specific dietary requirements (e.g. diabetic-friendly or gluten-free alternatives).

Keep up with your favourite pastimes

The lifestyle program is arranged with all residents in mind, with a focus on activities that encourage community interaction. Diverse activities are spread throughout the day, so residents can join in with activities they like, when it suits them. They offer gentle and fun exercises such as balance class, indoor bowls and a walking group to promote active lifestyles. Residents can maintain their interests and hobbies, all while making new friends, through the cooking club, gardening group and Men’s Shed. And to help sustain active minds, they offer various games, such as bingo, scrabble and word games, and have music therapy sessions and regular concerts.

A community within a community

The Orchards has a strong connection with the local community. The site’s original aged care community was established by members of Templestowe Baptist church, and they maintain a close relationship with the church, which is located adjacent to our site. They also promote community interaction through regular bus outings to local places of interest, and through a buddy program with local school children who visit regularly. The Orchards is also lucky to have a committed network of volunteers from the local community who participate in activities and provide companionship to the residents.

Baptcare The Orchards Community Aged Care Home Doncaster Templestowe 4

Room to host family and friends

Baptcare The Orchards Community is home for the residents, and they welcome visitors at any time of the day. Visitors add to the strong sense of community that they pride ourselves on at The Orchards. They invite family, friends and even pets to use the shared spaces, gardens and facilities, and they have play areas that are perfect for keeping grandchildren entertained. For times when family are unable to visit in person, such as when they are overseas or tied up at work, they have an online portal that families can access and upload photos for residents.

Pastoral care

Pastoral care is an important part of life at all Baptcare communities, including The Orchards. The chaplains are available to listen to residents and their families and journey alongside them, whatever their background or situation. They offer emotional and spiritual support, honouring each person’s unique spirituality and how they find meaning and purpose. The chaplains also assist with prayer, worship, sacraments and other spiritual practices, including regular devotional and church services where appropriate.

Social and recreational support

Baptcare want life at The Orchards to be stimulating and full of activity. There are plenty of opportunities for residents to socialise, whether that be at Friday night drinks, the special ‘dinner for two’ restaurant-style dining experience, or simply spending time in one of the many communal areas. They also offer many on-site services as part of the ‘Living Well Essentials’ package, which all residents receive for an additional fee. These include laundry (and labelling of clothing), newspaper delivery, phone line rental, appointments at the Ora hair and beauty salon, and coffee, tea and snacks at the mobile kiosk.

The comfort of familiar routines

The model of care at The Orchards prioritises consistent daily routines that reassure residents and inspire confidence. However, they do encourage residents to try new activities and become actively involved in community life so they can maintain their interests and enjoy a full life.

Need Aged Care Advice, Placement or Advocacy

Do you need respite care, convalescent care, or permanent care for a loved one at Baptcare The Orchards Community ?

Are you seaching for a vacancy in an aged care home in DONCASTER EAST or close-by ?

Aged Care Connect can provide an independant and experienced advice about Baptcare The Orchards Community, including services delivered and financials, and a comparison to other aged care homes in DONCASTER EAST.

Aged Care Connect is a respected aged care placement service and can help you immediately.

Need more information - Contact Us

Still searching for an Aged Care Home?

  • Finding your way through the residential aged care maze is not easy
  • With many aged care reforms and options to consider, it is sensible to seek advice before making important decisions
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Aged Care Connect have detailed knowledge and experience in residential care placement and can make sure that you receive accurate and unbiased information.

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We are not affiliated or aligned with any residential care provider or financial organisation.

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107 Andersons Creek Road , DONCASTER EAST , 3109, VIC

Beds: 150


Service Provider: Baptcare Ltd

Baptcare The Orchards Community
Accreditation Status: Accreditation Report
Source: Aged Care Quality Agency

MPIR increased to 8.36%

From 1st July 2024, the Maximum Permissible Interest Rate (MPIR) has increased to 8.36%

This small increase is due to the RBA's decision to maintain the benchmark rate for the past few months.

Some economists predict a benchmark rate cut before Christmas 2024, suggesting that the MPIR has peaked and may start to reduce.

Learn about RAD, DAP and MPIR ...

Need to understand RAD, DAP, MPIR and other aged care fees?
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        Select RAD Amount: $


        Lump Sum RAD Paid : $

DAP :$20.20 daily

Interest rate (MPIR) is: 8.36%pa
effective 1/07/2024

Human Rights & Aged Care

Learn about the new Human Rights Aged Care Act
and how it will change how we care for our elderly.
Read More ...

Aged Care Star Rating System

Where can I find the Star Ratings?

From , the Government has started to use the STAR RATING system for registered aged care homes (new homes will be allocated a Star Rating after 12 months of operation).

Star Ratings are displayed on the Aged Care Provider Search within the My Aged Care website.

The Star Rating is based upon 5 levels with the middle rating denoting only a minimum baseline of ‘Acceptable’ care quality and services.

Continuous Improvement

The Star Rating System has revealed that 41 % of aged care homes are performing at a 5-star (excellent) or 4-star (good) level.

Star Ratings also reveal that astonishingly 5 % are performing below the minimum standards set, receiving a dismal and disturbing (Improvement Needed) or (Significant Improvement Needed) Star Rating.

Star Rating Support

We support full public disclosure of those aged care homes that are making the effort to exceed the regulated standards and community expectations.

We also support the naming of aged care homes that do not currently provide quality levels of aged care services to the frail elderly and vulnerable members of our community.

The Star Rating system is a key component of the aim for continuous improvement to our aged care system.

Total Homes in each Star Rating level

54 homes
2.16 %

964 homes
38.56 %

1357 homes
54.28 %

Improvement Needed
119 homes
4.76 %

Major Improvement
6 homes
0.24 %



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