Connecting Families to
Quality Aged Care Solutions

About Aged Care Connect

Personalised Aged Care Placement Services

Aged Care Connect

We have successfully placed many elderly people into quality, caring and suitable aged care accommodation for many years.

This experience enables us to supply your family with an experienced and personalised service that ensures all steps of securing residential aged care are completed in a sensitive, effective, and efficient manner.

Navigating the aged care maze

Many families tell us that the journey required to find quality aged care for their elderly loved one was like "navigating a maze", but it really doesn't have to be that way.

When our aged care placement consultants help you with aged care placement activities, you will:

  • have a single point of contact for the complete aged care placement process

  • reduce the possibility of mistakes being made

  • save your time and effort

  • minimise the cost of accommodation

  • make a more informed decision

  • reduce your emotional stress level

Are you feeling overwhelmed ?

To fully understand the quality of care, accommodation and lifestyle services available you need to complete detailed research and you need time and effort to get that all done. What are the steps required to achieve the best placement for your elderly loved one ?

Expert Guidance and Support

We have been helping families with admission to aged care for many years, and have assisted a large number of families through the process of residential care placement.

Our aged care placement consultants are knowledgable, experienced and understand the emotional strain involved with placing a frail relative into an aged care home.

Our Step-by-Step Process

We have a proven step-by-step process which will help you with the placement, which includes:

  • Collecting and understanding your individual care needs, financial situation, preferred location, and your personal preferences,

  • Completing and sending the Centrelink paperwork (Forms SA485 or SA457),

  • Researching and shortlisting appropriate aged care homes,

  • Arranging facility visits according to your preferred timetable,

  • Preparing all application and pre-admission paperwork,

  • Monitoring the applications and advocating priority admission on your behalf,

  • Negotiating the residential care fees and charges, specifically the Refundable Accommodation Deposit (RAD) and other service fees (if applicable),

  • Liaising with related service providers, such as My Aged Care, Aged Care Assessors, and hospital discharge coordinators (if applicable),

In summary, we offer a personalised service tailored to your unique family requirements and covering all aspects of aged care advice and placement.

Searching for a Care Home for a frail person?

  • Finding your way through the residential aged care maze is not easy and usually stressful.

  • With the many new aged care reforms and options to be aware of and select from, it is even more sensible to obtain experienced advice.

  • Make your task so much easier by having an experienced and dedicated aged care specialist with you for each step through the aged care journey.

How do you choose between aged care options ?

  • Choosing between the available aged care homes and making the right decision can be daunting.

  • What is the quality of care at each home?

  • Are there worthwhile activity programs available?

  • Is the aged care home within my family budget?

  • Should you take a vacancy just because it is there - or will you forever regret a hasty decision ?

There are many aspects to consider; so choosing the right aged care option can quickly become overwhelming for a beginner or the unwary.

Making sure that the care provider you select is the best local option

Placing your elderly loved one into any aged care option should never be left to chance or done in haste.

We have already completed years of research and have the information you need.

We have been through the process many hundreds of times with other families - and you will benefit from that experience and knowledge.

Human Rights - Aged Care Act

The Aged Care Act is currently being rewritten with a more human rights approach, reflecting the need for a fundamental overhaul of the aged care system.

The revised Act will place a greater emphasis on the rights and dignity of older people, and will require aged care providers to take a person-centered approach to care.

More Info ...

MPIR increased to 8.15 % pa

The Maximum Permissible Interest Rate (MPIR) has increased to 8.15 % pa from

For a Refundable Accommodation Deposit (RAD) of $550,000 - the equivalent DAP has increased to $122.80pd ($44,825pa).

The latest MPIR increase has major implications for many residents as they enter an aged care home from

Considering the MPIR was 4.07% in June 2022, that is a movement of +100.24 % in 18 months, which is an increase of $22,440/yr on a RAD of $550,000.

Learn about RAD, DAP and MPIR ...

Need to discuss residential care fees? contact us.


Andrea Lewis

  Thanks again for your help in securing the room. We could see the relief in Mum’s face when she arrived at her room. Once she was dressed in street wear, not hospital wear, she seemed more confident and hopefully in time most if not all of the confidence she had before she entered hospital will return.  

Karen Di N.

  Thank you once again for everything. I am sleeping much better now, not having to worry about my Father's financial situation (at the aged care home) as much. What you have done is give me peace of mind that he can afford the extra odd bill . I will be very happy to recommend your services.  

Gwen and Brian Newell

  Thank you for the amazing job you've done for us. We cannot express enough what your assistance meant to us. You were a special blessing sent from heaven. Liz, I know we could never have managed without you. Our thanks and love to you both.  

Read More Testimonials ..

Urgent Aged Care Placement

Do you need to arrange an immediate aged care placement ?
Arrange Placement Now

We can help you with:

Understanding your Options

We research and explain the available options based upon your detailed family needs and requirements. We can explain how aged care financials are calculated so that you are fully informed.

  • How much will care cost?
  • Will we need to sell the home?
  • What refundable deposit is payable?
  • What ongoing fees are payable?
  • Can we afford ongoing expenses?

Arranging Home Care

Whether you have a Home Care Package, NDIS funding or need private home care services - we can arrange home care assistance and supports for you to make sure you remain independent at home for as long as possible.

  • Need maintenance to your home?
  • Need assistance to appointments?
  • Assistance with preparing meals?
  • Need some companionship?

Finding Respite Care

Respite Care can give you the chance to de-stress, restore your physical and mental energy, and keep your life in balance. We can help you to arrange respite in an emergency.
We can also talk to you about local day-care activities that may be available for the person you care for. We can secure the best available respite care placement in your preferred location.

Finding Permanent Care

Whether the person you care for is physically frail, has been diagnosed with dementia or just cannot cope on their own anymore - it may be time to discuss your family needs with one of our aged care specialists. We can secure the best available permanent care placement in your preferred location.

Negotiating Fees

Avoid paying more for residential care than you need to! With occupancy levels at historical lows, Refundable Accommodation Deposits (RAD's) and additional service fees have never been more negotiable. We have been saving money for our family clients for many years. Talk to us if you wish to save on the RAD expenditure.

Completing the Forms

We complete all of the necessary Centrelink / DVA forms (SA457 and SA485) and answer any questions about implications for Commonwealth pensions.

We can also advise of strategies when a husband and wife are considering residential care together.